Advanced Certificate in Administration


One Year Full-time


Level 6 QQI Award Administration (6M5013)

Course Aims

This course is designed to develop the existing skills of learners who have completed a Level 5 course in one of the following areas: Office Administration, Computer Studies, Information Processing or Business. The course is designed to allow the learner to gain advanced knowledge and skills in the general area of office management. The learners will receive specialist training in up to date Microsoft Office applications and Office Administration as well as developing speed and advanced accuracy in text production. In addition this course provides a range of core subjects which are essential to the understanding of Business and Office environments.

Course Requirements

One of the following:
• Level 5 QQI Award Office
  Administration or Business Studies
• Other relevant Level 5 QQI Award
• Proficiency in computer skills
• Applications are welcome from learners with relevant experience in this area

Course Modules

• Administration Practice
• Customer Service
• Personal and Professional
• Spreadsheets
• Word Processing
• Payroll Manual and Computerised
• Supervisory Management
• Database Methods

Special Features

Learners will have the option of undertaking an additional class in digital interactive documentation, Using the industry standard, Adobe Acrobat programme, a range of pdfs can be produced for either screen, web or print. 
Interactive fillable forms and digital newsletters etc. featuring drop down menus, interactive buttons, check boxes, digital signatures, attachments, security and audio comments are all covered. This is an extremely useful skill to have for document creation and management in today's office environment.
The following techniques will be used to assess the knowledge and skills that learners will have achieved on successful completion of modules:
• Learner Record
• Collection of Work
• Skills Demonstration
• Assignment
• Examinations (written)
• Project

Progression Opportunities

Graduates are eligible to apply through the CAO and/or the Higher Education Links Scheme to a range of higher certificate and degree programmes, at both Universities and Institutes of Technology.

Due to ongoing developments in QQI, award names and content are subject to change.

Higher Education Links Scheme

Bachelor of Arts (MH101)
BBS in Management (MH401)
BA in Finance (MH401)
BA in Accounting and Finance (MH403)
BBS in Business and Management (MH404)
National University of Ireland Maynooth
BA in Human Resource Management (NC005)
National College of Ireland
Bachelor of Business Studies (TL831) - Advanced entry into 2nd Year
Institute of Technology Tralee

For details of the above and other progression routes to the Institutes of Technology and the Universities, visit and or contact the administration office of the relevant Higher Education Institution.

Career Paths

Graduates may seek employment in administration, customer service, payroll/accounts, secretarial, frontline management, and receptionist roles. These positions are available in solicitor's offices, medical practices/hospitals, financial service industry, education, tourism, call centres, insurance/banks, local authorities, offices in both the private and public sectors.